How Call Centers Improve Results with Better Efficiency
Call centers are often the first touchpoint for customers—and, for decision-makers, they matter more than ever. Efficiency in these centers doesn’t just save money; it
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Call centers are often the first touchpoint for customers—and, for decision-makers, they matter more than ever. Efficiency in these centers doesn’t just save money; it
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The way businesses handle customer support has transformed dramatically in recent years, and one of the biggest drivers of this change is the shift to